Your incident process lives in someone's head. Get it out.

One command in Slack opens the incident channel, pages the right rotation, assigns a commander, and starts the clock. Octenor captures the timeline while your team fixes the thing, so the postmortem is a 20 minute edit, not a two week dig.

Free for teams up to 5 responders. Connect Datadog, Grafana, Sentry, or CloudWatch in under an hour.

$9,000/min
Average cost of downtime for mid-size and large companies, per industry estimates.
40%
Of time-to-resolution is typically spent on coordination, not on the actual fix.
2 weeks
How stale the average postmortem is by the time someone reconstructs what happened.
Product

The whole response, in one place

Paging tools wake people up. Then everyone improvises. Octenor covers what happens after the ack: structure, comms, and a record you can actually learn from.

On-call that escalates on its own

Rotations, overrides, and escalation policies with per-severity rules. If the primary does not ack in 5 minutes, the secondary gets paged and the incident channel notes it. No spreadsheet, no tribal knowledge.

Postmortems written as it happens

Every alert, decision, and status change lands on the timeline automatically. Pin a Slack message to add it. When the incident closes, Octenor drafts the postmortem from the record. You edit, you do not excavate.

Status pages and MTTR analytics

Public status pages for customers, private ones for internal stakeholders, both updated from inside the incident channel. Afterward, see MTTR by service, severity, and team, and find the recurring 2am offender.

How it works

Set up once. Respond forever.

Most teams are running real incidents through Octenor within a day of connecting their first alert source.

1

Connect your alert sources

Point Datadog, Grafana, Sentry, or CloudWatch at Octenor with a webhook. Keep your existing paging setup if you want; we ingest alongside it.

2

Define severities and roles

Write down what SEV1 through SEV4 mean once, in the product. Decide which severities auto-page, which need a commander and a comms lead, and which just get a channel.

3

Run incidents from Slack

Type /octenor declare or let a monitor trigger it. Channel, roles, timeline, and status page updates all happen where your team already is. Close it and the postmortem draft is waiting.

Pricing

Priced per responder, not per seat

Only people who take on-call shifts or roles in incidents count. Everyone else in the Slack channel is free, forever.

Starter

For small teams getting off the group chat
$0 / forever
  • Up to 5 responders
  • 1 on-call schedule
  • Slack incident channels and roles
  • Automatic timeline capture
  • 1 public status page
Start free

Enterprise

For platform teams with requirements
Custom
  • SAML SSO and SCIM provisioning
  • Audit log and data residency options
  • Custom retention policies
  • Security review and DPA
  • Dedicated onboarding
Talk to us
FAQ

Fair questions

We already have PagerDuty for paging. Why this?

Keep it. Paging gets the right person out of bed; that problem is solved. Octenor handles the 40 minutes after the ack: who is commanding, where the discussion lives, what customers are being told, and what actually happened in what order. We can sit downstream of your existing pager or replace it, your call.

How do you handle our data?

Octenor only reads messages in incident channels it creates, plus the alert payloads you send us. We never scan your whole workspace. Data is encrypted in transit with TLS 1.2+ and at rest with AES-256, hosted in AWS us-east-1, and deleted within 30 days of a request. Our SOC 2 Type II audit is in progress; we will share the report and our subprocessor list on request.

What does "early access" actually mean?

The product works and teams run real incidents on it today, but we are onboarding companies in small batches so every one gets a direct line to the founders. Early access customers lock in the $18 per responder price for two years and get a real say in the roadmap.

Does this replace our postmortem template?

No, it fills it. Octenor drafts the narrative, timeline, and impact window from the incident record, then exports to Confluence, Notion, or Google Docs in your template. The parts that need human judgment, contributing factors and action items, stay yours.

What if the incident starts outside our monitoring?

Someone types /octenor declare in any Slack channel and picks a severity. That is the entire flow. A support engineer spotting a spike in tickets can open a structured incident in about 10 seconds, no dashboard login required.

The next incident is already scheduled.
You just don't know when.

Set up Octenor this week and the 3am page after that gets a channel, a commander, and a timeline instead of a scramble.

Get early access