One command in Slack opens the incident channel, pages the right rotation, assigns a commander, and starts the clock. Octenor captures the timeline while your team fixes the thing, so the postmortem is a 20 minute edit, not a two week dig.
Free for teams up to 5 responders. Connect Datadog, Grafana, Sentry, or CloudWatch in under an hour.
Paging tools wake people up. Then everyone improvises. Octenor covers what happens after the ack: structure, comms, and a record you can actually learn from.
Rotations, overrides, and escalation policies with per-severity rules. If the primary does not ack in 5 minutes, the secondary gets paged and the incident channel notes it. No spreadsheet, no tribal knowledge.
Every alert, decision, and status change lands on the timeline automatically. Pin a Slack message to add it. When the incident closes, Octenor drafts the postmortem from the record. You edit, you do not excavate.
Public status pages for customers, private ones for internal stakeholders, both updated from inside the incident channel. Afterward, see MTTR by service, severity, and team, and find the recurring 2am offender.
Most teams are running real incidents through Octenor within a day of connecting their first alert source.
Point Datadog, Grafana, Sentry, or CloudWatch at Octenor with a webhook. Keep your existing paging setup if you want; we ingest alongside it.
Write down what SEV1 through SEV4 mean once, in the product. Decide which severities auto-page, which need a commander and a comms lead, and which just get a channel.
Type /octenor declare or let a monitor trigger it. Channel, roles, timeline, and status page updates all happen where your team already is. Close it and the postmortem draft is waiting.
Only people who take on-call shifts or roles in incidents count. Everyone else in the Slack channel is free, forever.
Keep it. Paging gets the right person out of bed; that problem is solved. Octenor handles the 40 minutes after the ack: who is commanding, where the discussion lives, what customers are being told, and what actually happened in what order. We can sit downstream of your existing pager or replace it, your call.
Octenor only reads messages in incident channels it creates, plus the alert payloads you send us. We never scan your whole workspace. Data is encrypted in transit with TLS 1.2+ and at rest with AES-256, hosted in AWS us-east-1, and deleted within 30 days of a request. Our SOC 2 Type II audit is in progress; we will share the report and our subprocessor list on request.
The product works and teams run real incidents on it today, but we are onboarding companies in small batches so every one gets a direct line to the founders. Early access customers lock in the $18 per responder price for two years and get a real say in the roadmap.
No, it fills it. Octenor drafts the narrative, timeline, and impact window from the incident record, then exports to Confluence, Notion, or Google Docs in your template. The parts that need human judgment, contributing factors and action items, stay yours.
Someone types /octenor declare in any Slack channel and picks a severity. That is the entire flow. A support engineer spotting a spike in tickets can open a structured incident in about 10 seconds, no dashboard login required.
Set up Octenor this week and the 3am page after that gets a channel, a commander, and a timeline instead of a scramble.
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